Cloud jewellery Software For New Zealand Retailers & Manufacturers
Inventory, billing, and manufacturing on one platform — with live gold rate pricing, RFID tracking, and QuickBooks sync built in.
- GST-Ready Invoicing
- Live Gold & Silver Rate Pricing
- RFID Scan-To-Invoice Billing
Trusted by 1,000+ jewellery businesses across 16+ countries
Built For How New Zealand jewellery Retail Actually Works
New Zealand's jewellery trade is a small, tight-knit market spread across the North and South Island — an estimated 450 independent retailers and 60 manufacturers/wholesalers nationwide, still mostly run by an owner-operator, not an IT department, which is exactly who JewelSteps is built for.
The buying pattern reflects that. A single-store or 2-3-store independent is usually the owner deciding and using the software personally, triggered by something concrete — opening a second location, a stocktake that closed the store for two days, or an ageing on-premise POS whose vendor support is winding down. A 4+ location chain is a different buyer entirely: a small committee evaluating whether one platform can replace several disconnected tools and finally give head office a live view of every branch instead of a weekly spreadsheet rollup.
Running A jewellery Store On Disconnected Tools Doesn't Scale
Inventory in one system, accounting in another, and no gold rate sync between them.
Manual Rate Lookups
Staff look up today's gold and silver rate on a phone or a printed sheet, then calculate the sale price by hand — slow at the counter, and one arithmetic slip away from a wrong invoice or a customer dispute.
Accounting Re-Entered
Every sale gets typed into QuickBooks separately from the POS or spreadsheet it was rung up on, usually at the end of the day or week — so the books are always behind, and reconciliation eats hours no one budgeted for.
Manual Stock Counts
Without RFID or barcode support, an annual stocktake means closing the store for a day or two while staff count each piece by hand — the exact closure window independent retailers most often name as their biggest operational pain.
No Remote Visibility
An owner who wants to check today's sales or a specific piece's stock status from outside the store has to call and ask staff to look it up — there's no dashboard to check from a phone.
Memo & Consignment On Paper
Pieces sent out on memo to a customer or another dealer are tracked in a notebook or a spreadsheet, not the same system that tracks the rest of inventory — so a piece can go missing from the books for weeks before anyone notices.
Why New Zealand Jewellers Move To JewelSteps
Most New Zealand independents are running billing, inventory, and accounting as three separate habits, not one system.
One System Instead Of Five
Billing, inventory, CRM, accounting sync, and manufacturing tracking replace a stack of spreadsheets, a generic point-of-sale system stretched to fit jewellery, and a separate WhatsApp thread staff use to track custom orders.
No More Overnight Stocktakes
RFID tray scanning counts an entire case or showcase in seconds instead of a piece-by-piece count after closing — an audit that used to take a full closed day can now run during business hours.
Real-Time Multi-Store Visibility
An owner running two or three locations can check inventory, sales, and staff performance across every store from the mobile app, instead of calling each location or waiting on an end-of-week spreadsheet.
Everything A New Zealand jewellery Business Needs
Built for jewellery retailers and manufacturers, not adapted from generic retail software.
Live Gold & Silver Rates
Every quote and invoice recalculates against the current gold and silver rate automatically, by weight and purity, instead of staff pulling today's rate from a separate source and doing the math by hand.
RFID Scan-To-Invoice
Scan a single piece with a handheld RFID reader, or an entire tray at once, and the item, weight, and price populate the invoice directly — no manual line-item entry at the counter.
QuickBooks Sync
Every sale, return, and stock adjustment pushes to QuickBooks as it happens, so the books reflect the day's business in real time instead of a batch entered later by hand.
Manufacturing Job Tracking
Track a piece's production job from casting through filing, setting, and polishing, with per-piece detail on weight, images, priority, and due date — not a generic work-order system repurposed for jewellery.
Owner's Mobile Dashboard
Check transaction reports, staff performance, and the full jewellery catalogue from the JewelSteps mobile app, live on the App Store and Google Play, without needing to be at a desktop.
Multi-Branch Management
Every location bills against the same synced catalogue and stock record, so inventory, sales, and reporting stay consistent across stores instead of drifting apart between reconciliations.
Retail Tools Built Around How New Zealand Jewellers Work
QuickBooks & Shopify, Connected
Every sale syncs to QuickBooks automatically, and store inventory stays matched to a connected Shopify or WooCommerce storefront in real time — no separate export/import step.
RFID From Counter To Factory Floor
Chainway handheld and industrial RFID readers scan a single piece or a full tray straight into an invoice, at the sales counter or during a manufacturing handoff.
Live Gold & Silver Rate, Always Current
Every quote and invoice recalculates against the current rate automatically, with an optional Smart TV rate display for the showroom floor.
JewelSteps vs. Spreadsheets & Generic Retail Software
A generic POS or an Excel-and-QuickBooks combo doesn't know what a gold rate is. Here's what changes when the whole shop runs on one jewellery-specific system.
| Capability | Spreadsheets / Generic POS | JewelSteps |
|---|---|---|
| Live gold & silver rate pricing | Manual lookup | Automatic, by weight & purity |
| RFID scan-to-invoice | Not available | Single item or full tray |
| Accounting sync | Re-entered later | Real-time to QuickBooks |
| Stock updates on sale | Re-entered per branch | Instant, every location |
| E-commerce inventory sync | Separate spreadsheet | Real-time Shopify/WooCommerce |
| Memo & consignment tracking | Notebook or spreadsheet | Same system as inventory |
| Manufacturing job tracking | Not available | Casting through polishing, per piece |
Books That Stay Audit-Ready
Every invoice supports GST-inclusive pricing, and every sale, memo return, and stock adjustment can sync to your accounting software as it happens, so your accountant works from real-time data instead of a monthly batch of receipts.
This matters most at GST return time and during an audit: because every sale, return, and inventory adjustment already lives in the system as it happens, your accountant is reconciling against a live ledger instead of a shoebox of receipts or a spreadsheet reconstructed from memory. JewelSteps' job is making sure the underlying sales data feeding your GST return is accurate and current.
Built To Scale With Multi-Store Chains
A single-store retailer and a 4+ location chain buy software for different reasons. Where an independent wants to close their annual stocktake faster, a chain's head office often can't see live inventory across branches at all — shrinkage at one location can go undetected for months, inter-branch transfers go untracked, and month-end reconciliation eats hours of staff time that never shows up in a budget line.
JewelSteps runs every branch on the same live catalogue and stock record, so head office sees sales, inventory, and staff performance across every location the moment it happens — not on a weekly rollup. RFID tray scanning turns a full-branch audit into a same-day task instead of a store closure, and inter-branch stock transfers move through the same system that tracks the rest of inventory, so a piece moving between showrooms doesn't disappear from the books in transit.
From Open To Close, One System
Open
The live gold and silver rate loads automatically the moment the store opens — no one has to check a rate app or a printed sheet before the first sale of the day.
Sell
An RFID scan or a barcode pulls up the piece's weight, purity, and current price, turning it into an invoice at the counter in seconds instead of a hand-calculated price.
Restock
Inventory, memo returns, and any orders from a connected Shopify or WooCommerce storefront update the same stock record automatically — no reconciling an online order against a separate sheet.
Close
The day's sales are already synced to QuickBooks by closing time, and an owner can check the numbers from the mobile app without calling the store or waiting on a report.
What To Look For In New Zealand jewellery ERP Software
Five things worth checking before you commit, whether you're comparing JewelSteps or anyone else.
- Live rate pricing — does every invoice reprice against the current gold/silver rate automatically by weight and purity, or does a staff member calculate it by hand and risk a mistake at the counter?
- Real accounting sync — does it push every sale to QuickBooks in real time, or does someone export a file and re-enter it later, a day or a week behind?
- RFID, not just barcode — can it scan a full tray or showcase at once, or does it only handle one item at a time like a basic barcode scanner?
- Multi-store from day one — is running a second or third location a real, tested feature, or a workaround suggested after you've already signed up?
- Cloud access — can an owner check stock, sales, and staff performance remotely from a phone, or does checking on the store mean a phone call to the counter?
Built For Every Kind Of New Zealand jewellery Business
Independent Retailers
A single store or a small 2-3 location group replacing spreadsheets, a generic POS, and a paper memo book with one system for billing, inventory, and accounting — run by the owner, not an IT team.
Manufacturers
Job-work shops and full production floors tracking a piece from casting through filing, setting, and polishing, with per-piece cost detail instead of a shared spreadsheet that's always a version behind.
Multi-Store Chains
A 4+ location chain giving head office a live view of every branch's inventory and sales, instead of waiting on a weekly rollup or discovering shrinkage months after it happened.
Questions Owners Ask Before Switching
"We tried software before and went back to paper."
Usually because the old system made billing slower, not faster. An RFID scan is faster than typing a SKU, and the free trial runs on your own catalogue so you can test the actual counter workflow before switching for real.
"Our inventory is too custom to fit a system."
Weight, purity, stone details, and per-piece images are core fields, not an add-on — the trial period exists specifically so you can load your real catalogue and see if the fit holds before committing.
"Is the cloud safe for something like gold pricing?"
Cloud access means your stock and sales records live somewhere other than one till's hard drive, reachable from a phone if that till fails — worth weighing against a single point-of-failure on-premise system.
"Will staff actually use it?"
A gold-rate lookup and hand calculation is more steps than an RFID scan that fills the invoice automatically — the workflow this replaces is usually the slower one, not the other way around.
"What does it cost?"
Pricing scopes to store count and the modules you use, so a single counter and a five-branch chain aren't quoted the same number — a demo call gets you that number directly.
"What if we're already on SAP, NetSuite, or a custom system?"
Migration risk is the real question there, not features — the trial and demo exist to test your specific catalogue and workflow before any commitment, rather than taking a features list on faith.
Try It On Your Own Catalogue First
Getting started doesn't require a signed contract first. A 7-day free trial runs on your own catalogue, so you can see how a real day of billing, stock updates, and QuickBooks sync actually looks before deciding anything. For a guided walkthrough instead, scheduling a live demo gets a specific answer to a specific question — how RFID tray scanning would work at your counter, or how a two-store transfer would look in the system — rather than a generic product tour.
Pricing is scoped to store count and the modules you need, so a single-counter retailer and a multi-branch chain aren't quoted the same way. There's no fixed public price list to browse, but a demo call ends with a specific number for your business, not a follow-up email.
Jewellery Software In New Zealand Frequently Asked Questions
Is JewelSteps jewellery software available in New Zealand?
Yes. JewelSteps serves jewellery retailers and manufacturers in New Zealand, as part of a base of 1,000+ businesses across 16+ countries.
Does this jewellery software sync with QuickBooks?
Yes. Every sale, return, and stock adjustment syncs to QuickBooks in real time, so your accountant works from current data instead of a batch of receipts entered later.
Can New Zealand jewellers track gold and silver rates live in this jewellery ERP?
Yes. Live gold and silver rate feeds price every sale automatically by weight and purity, so pricing updates the moment the market rate changes instead of relying on a manual lookup.
Is RFID jewellery tracking available for New Zealand jewellery stores?
Yes. RFID scan-to-invoice billing and barcode/RFID tag printing are built into the platform for both retail counters and manufacturing floors, using Chainway's handheld and industrial hardware.
Can a jewellery manufacturer in New Zealand use this software for production tracking?
Yes. Manufacturing workflows cover job/work order tracking through casting, filing, setting, and polishing, with per-piece detail on weight, images, priority, and due date.
Does the software support multi-branch jewellery stores in New Zealand?
Yes. Multi-branch management keeps inventory, billing, and reporting synced across every location in real time, so head office sees the same numbers every branch does.
Does JewelSteps sync with Shopify or WooCommerce for online sales?
Yes. Store inventory stays matched to a connected Shopify or WooCommerce storefront in real time, so an online sale updates the same stock record as an in-store one.
What RFID hardware does JewelSteps work with in New Zealand?
JewelSteps is built around Chainway's UHF RFID readers and industrial Android scanners, covering both handheld counter use and heavier factory-floor scanning.
Does JewelSteps support GST invoicing?
Yes. Invoices support GST-inclusive pricing so every sale is compliant by default.
How long does setup take?
It depends on catalogue size and how many modules you're using. A live demo is the fastest way to get a specific timeline for your store.
Is there a free trial for jewellery software in New Zealand?
Yes. A 7-day free trial runs on your own catalogue, and a live demo is available if you'd rather walk through a specific use case first.
Pricing is scoped to your store count and modules. Schedule a demo for a quote, or start the 7-day free trial to try it with your own catalogue first.
Also see Jewelry POS Software, Jewelry CRM Software, Jewelry Inventory Management, RFID Jewelry Automation and Integrations
Run Your New Zealand Jewellery Business On One Platform
Start a 7-day free trial or book a live walkthrough with your own catalogue.