Last Updated: [4 Nov 2024]
THINKERSTEPS TECHNOLOGIES LLC, UAE (“Company,” “We,” “Us,” or “Our”) is committed to protecting the privacy of users (“User” or “You”) of our Jewelsteps software (“Software”). This Privacy Policy explains how we collect, use, and disclose your information when you use Jewelsteps – Jewelry ERP Software.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information: Includes information that can be used to identify you, such as name, email address, phone number, job title, and company name. This information is collected when you register or set up an account.
1.2 Business Information: Information related to your jewelry business operations, including inventory details, transaction data, customer information, and financial records that you upload or store within the Software.
1.3 Usage Data: We collect data on how you interact with the Software, such as usage patterns, features accessed, IP address, and device information, to help improve our services.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Provision: To provide, manage, and support the Jewelsteps software and related services, including customer support, troubleshooting, and feature enhancements.
2.2 Business Operations: To manage our business, maintain security, and improve the performance and functionality of the Software.
2.3 Communication: To send you important updates, notifications, and information regarding your use of the Software or related services, including customer service and technical support.
2.4 Marketing: With your consent, we may send you marketing information related to Jewelsteps, including newsletters, promotions, and special offers.
2.5 Legal Compliance: To comply with legal obligations, prevent fraudulent activity, and ensure the security of our Software and services.
3. Information Sharing and Disclosure
We may share your information in the following scenarios:
3.1 Service Providers: We may share information with third-party service providers who assist us in operating our Software, conducting our business, or providing services to you, such as data hosting and customer support. These providers are bound by confidentiality obligations and are only permitted to use your information as directed by us.
3.2 Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of THINKERSTEPS TECHNOLOGIES LLC, our users, or others.
3.3 Business Transfers: If we are involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction, subject to this Privacy Policy.
4. Data Security
We implement commercially reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, or delete your information, or to withdraw your consent for certain processing activities. To exercise these rights, please contact us at the email provided below.
7. International Data Transfers
As THINKERSTEPS TECHNOLOGIES LLC, UAE operates globally, your information may be transferred to and processed in countries other than your own. We comply with applicable laws regarding data transfers to ensure your information remains protected.
8. Children’s Privacy
Jewelsteps is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the revised policy on our website and updating the “Last Updated” date above.
10. Contact Us
For questions or concerns regarding this Privacy Policy or your data, please contact us at:
THINKERSTEPS TECHNOLOGIES LLC, UAE
406,AL MAJAZ1,SHARJAH,UAE
Email: support@thinkersteps.com
By using Jewelsteps – Jewelry ERP Software, you acknowledge that you have read, understood, and agree to this Privacy Policy.